Overview

NOTIFICATIONS

[01/10/2024]
Outage due to DNS Start Of Authority (SOA)
We experienced a temporary API outage for a few hours due to a DNS Start of Authority (SOA) issue on our provider’s side. The issue was swiftly escalated to the provider and resolved promptly. We apologize for any inconvenience this may have caused.

[18/07/2024]
Outage due to SSL issue
An expired SSL certificate caused the API to be down for a few hours. The certificate was renewed as quickly as possible, and measures have been put in place to prevent a similar issue from happening in the future.

[10/07/2024]
Deprecation of older versions of endpoints
The most up-to-date versions of our endpoints can always be found on the Interactive API page. Older versions will usually be deprecated one year after the new version has been deployed.

Before you begin:

• This API requires professional programing skills. ReviewPro offers very limited support, as the API is self-serve and intended for professionals with sufficient knowledge to successfully implement the desired functionality.  If you need help, please use the contact-form.
• With the API you will not be able to retrieve the full text of reviews, since ReviewPro is not owner of that data, only processor.
• All calls to the API should be done using SSL-service (https), http-calls will be blocked.
• For information about authentication, look here.

About the GRI: 

The Global Review Index can only be used for internal purposes and can never be published in any form including widgets on your site.  If you have any doubt about proper usage please contact us. For building widgets on your public site, please use the GRS.

General Info

• Information of Tripadvisor is not shared through the API due to cantractual limitations with tripadvisor.
• The interactive console is located here
• Documentation on published reviews can be found here.
• The limits of your available keys can be found under My Account.

Timestamps:

All timestamps are defined as the difference, measured in milliseconds, between the current time and midnight, January 1, 1970 UTC.  This is slightly different than unix/epoch time in that that they use seconds and our format uses milliseconds.  Java and C# developers will be rather familiar with this format.

Always make sure the server is synced with a Network Time Server to avoid time-differences using NTP. A list of server adresses can be found here: www.pool.ntp.org

Disclaimer: 

This API is in constant development, endpoints and methods can be changed if needed. The responses can be changed by adding new data-points without prior notification, but in only very few cases data-points will be deleted. Please process API-responses accordingly to ensure your code does not break if order of data-points is changed or new data-points are being added.